Sr Specialist-Tier 2 Application Support Engineer (Kafka Admin, Event Hub & Azure)
AT&T Inc. (company site, opens in a new tab)7–10 yrsHyderabadRemoteDirect career pageEst. 20–36 LPA
Posted on 3 Sept
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Job description
Structured overview of role & requirements
About This Role
- Provide Tier 2 support for escalated incidents, alerts, and environment issues involving enterprise messaging and integration platforms.
- Lead root cause analysis, trend investigations, and compliance-related support tasks including SSL certificate management and SOX compliance activities.
- Support production and non-production Azure and on-prem environments, including client onboarding, application upgrades, and operational metrics management.
Minimum Requirements
- Minimum 7 years experience in application production support, integration support, or platform support.
- Operational support experience with Confluent Kafka, Azure Event Hub, AWS-MSK, Apache Flink, IBM Sterling Integrator, and Kubernetes (especially AKS).
- Proficient in troubleshooting distributed applications using Splunk, Prometheus/Grafana, Python scripting, SQL/Postgres queries, and familiarity with Java/React/Spring Boot apps.
- Onsite work required in Hyderabad or Bangalore locations.
Ideal Candidate Profile
- Experienced in hands-on incident response and platform support for enterprise messaging and streaming technologies with advanced troubleshooting skills.
- Capable of collaborating with architects and developers to recommend and implement technical solutions and platform improvements.
- Skilled at managing operational governance, compliance readiness, and stakeholder communications within complex environments.