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Tier-1 brand, metro location, popular Product title, and broad domain requirements drive high competition.
Strong preference for regulated financial-services operations experience reduces cross-industry transferability.
Requires regulated financial-services operations and product delivery experience, yielding moderate shortlisting strictness.
Own product delivery of strategic operations platform workstreams focused on email process optimisation including managing feature prioritisation and defect resolution.
Define, validate, and implement product requirements to modernise email-driven operational workflows, ensuring efficiency, scalability, and transparency improvements.
Collaborate closely with Technology and Operations teams to support testing, release, stable adoption, issue resolution, and stakeholder communication throughout delivery lifecycle.
Experience delivering products, platforms, or complex change in financial services or regulated high-volume environment.
Exposure to optimising or transforming email-based or case-driven operational processes.
Ability to operate with end-to-end delivery responsibility within strategic frameworks and support production releases.
Work Experience Required: Not explicitly mentioned in the JD; Location: Bangalore, India.
Senior individual contributor with strong execution capability and sound judgement in regulated, high-volume operational settings.
Structured and disciplined in requirements definition and delivery execution, experienced with complex change and delivering stable production outcomes.
Comfortable communicating clearly with both technical and non-technical stakeholders and managing cross-functional programmes between Operations and Technology.