Branch Operations Manager| Visakhapatnam
CSB Bank Limited (company site, opens in a new tab)3–9 yrsVisakhapatnamOn-siteDirect career pageEst. 4–10 LPA
Posted on 2 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage daily branch operations including cash handling, clearing, account opening, and service requests with compliance to KYC/AML, RBI, and audit norms.
- Ensure operational controls such as cash, vault, ATM, locker, EOD processes, and reconciliations are strictly followed and audit-ready.
- Collaborate with sales and service teams to enhance customer service, cross-sell financial products, and activate digital banking for new customers.
Minimum Requirements
- 3 to 9 years of experience in branch operations.
- Graduate degree required; banking certifications preferred.
- Preferred certifications: JAIIB or CAIIB.
- Not explicitly mentioned: notice period and strict location requirements.
Ideal Candidate Profile
- Experienced in end-to-end branch operations with strong compliance and audit focus.
- Able to drive service metric improvements using root cause analysis.
- Skilled in training frontline staff and coordinating with multiple teams for operational excellence.