Branch Operations Manager| Krishnagiri
CSB Bank Limited (company site, opens in a new tab)3–9 yrsTamil NaduOn-siteDirect career pageEst. 4–8 LPA
Posted on 2 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end daily branch operations including cash management, clearing, account opening, and service requests ensuring compliance with KYC/AML, RBI, and audit norms.
- Maintain operational controls such as cash vault, ATM, locker, end-of-day reconciliation, and audit preparations including record-keeping and timely resolution of audit observations.
- Collaborate with sales and service teams to enhance customer experience, cross-sell insurance/investments, activate digital banking, and ensure frontline staff training on processes and compliance.
Minimum Requirements
- 3 to 9 years of experience in branch operations.
- Graduate degree required; Banking certifications preferred.
- Preferred certifications include JAIIB or CAIIB.
- Work Experience Required: 3 to 9 years in branch operations.
Ideal Candidate Profile
- Experience managing branch-level operational controls with a focus on compliance and audit readiness.
- Proven ability to drive service metrics improvement through root cause analysis and process implementation.
- Background in partnering with sales teams to augment customer offerings and digital banking adoption.