Inside Sales Account Manager - North America
Progress Software (company site, opens in a new tab)2+ yrsBengaluruOn-siteDirect career pageEst. 8–15 LPA
Posted on 2 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage and grow a portfolio of over 1000 existing US customer accounts, focusing on retention, renewal, upsell, and cross-sell to achieve revenue growth targets.
- Achieve a retention rate greater than 90% by maintaining strong relationships across multiple stakeholders and proactively managing renewal requirements.
- Accurately forecast account churn/downgrades and maintain a healthy pipeline to exceed quarterly and yearly sales goals, using CRM and data analysis.
Minimum Requirements
- Minimum 2 years of technical software product sales experience in the US market with proven account management capability.
- Bachelor’s degree in Business Administration, Sales, Marketing, or related field; MBA is a plus.
- Must be willing to work in US time zone (6:00 PM to 3:00 AM IST).
- Proficiency in CRM software and MS Office, strong sales and negotiation skills.
Ideal Candidate Profile
- Experienced in managing and growing high-volume (1000+ accounts) portfolios within software sales, demonstrating operational efficiency and scalability.
- Skilled in relationship management across multiple organizational levels for deep account penetration and long-term partnership.
- Proficient in forecasting and metrics analysis with a data-driven mindset to proactively mitigate churn and maximize revenue expansion.