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Tier-1 brand, mid-level generalist role, and metro location increase applicant competition.
Recruiting operations skills transfer across industries but hiring-platform and process specifics create moderate sensitivity.
Explicit 5+ years requirement, mandatory recruiting-operations experience and people-leadership make screening moderately strict.
Coordinate, coach, and quality calibrate a team of Platform Hiring Specialists while maintaining direct candidate delivery responsibility.
Own daily operational metrics (queue health, funnel conversion, drop-offs, offer acceptance) and proactively escalate delivery risks before impact occurs.
Act as primary contact for system issues, resolve routine operational problems, recommend work assignments, and flag sourcing gaps for continuous hiring pipeline improvement.
5+ years experience in high-volume recruiting, recruiting operations, sourcing operations, or comparable service environment.
3-6 direct reports with demonstrated people leadership experience, including coaching and performance management.
Strong process orientation with knowledge of candidate review, funnel management, offer handling, and ATS data quality to meet KPIs and SLAs.
Work Experience Required: 5+ years in related recruiting or operations functions. Notice period: Not explicitly mentioned in the JD.
Experienced leader managing a mid-sized hiring operations or recruiting team focused on high-volume, scalable hiring workflows.
Data-driven operator capable of using daily metrics to prioritize tasks and make capacity/staffing decisions in a fast-paced environment.
Strategic collaborator skilled in cross-functional coordination across markets, time zones, and stakeholders tied to platform-based hiring technology and delivery.