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Remote, generalist Business Analyst title, and mid-level (3 years) amplify candidate competition.
Role needs ERP/CRM/eCommerce integration experience and client-facing delivery, making industry transferability moderately sensitive.
Explicit 3-year requirement plus domain experience, BRD/FRD and API/integration skills make filters moderately strict.
Own the end-to-end project lifecycle for implementing DCKAP Integrator connecting eCommerce platforms with ERP/API systems.
Draft and manage Business and Functional Requirement Documents; lead User Acceptance Testing and Go-Live delivery.
Provide functional guidance and troubleshoot ERP, CRM, and eCommerce system integrations (e.g., Salesforce, Shopify, Epicor Prophet21).
Minimum 3 years work experience, with at least 2 years in relevant domain experience.
Proven experience managing complex systems integration projects including BRD/FRD drafting and leading UAT.
Proficiency in using Jira and knowledge of REST APIs.
Client-facing experience with commitment to customer success.
Experienced in cross-functional project leadership for ERP/CRM/eCommerce integration environments.
Skills in translating complex business needs into technical requirements and managing full project delivery lifecycle.
Comfortable working remotely and leveraging digital collaboration tools for client and team coordination.