Operations Manager- GIS
Wipro Limited (company site, opens in a new tab)8–10 yrsHyderabadOn-siteDirect career pageEst. 12–20 LPA
Posted on 2 Sept
Reach people at Wipro Limited
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Wipro Limited you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Provide technical support and resolve GIS-related client issues adhering to process SLAs.
- Manage client queries via calls and emails, documenting interactions and escalating serious issues timely.
- Maintain and update knowledge bases, analyze call logs for trend identification, and ensure compliance with service agreements.
Minimum Requirements
- 8-10 years of work experience.
- Mandatory skill: Geographic Information Systems (Maps).
- Location requirement: Hyderabad, Telangana.
- Work Experience Required: Explicitly mentioned as 8-10 years.
Ideal Candidate Profile
- Experienced in managing large-scale GIS support processes with measurable SLA adherence.
- Skilled in client interaction, troubleshooting, and documentation related to GIS products.
- Capable of collaborating with team leaders to identify training needs and improve operational excellence.