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Moderate competition due to common operations title, mid-seniority, and recognizable brand, though US-shift narrows applicant pool.
High — role requires Defined Contribution and transaction operations domain expertise specific to financial services.
High — explicit 7–10 years overall and 4+ years Transaction Ops requirement plus Defined Contribution experience.
Lead and coordinate a team to achieve operational goals and adherence to scheduled production activities.
Develop workforce through regular coaching and performance-based feedback sessions.
Ensure effective planning and execution to reduce waste, meet organizational milestones, and manage escalation of delays or issues.
7-10 years overall experience in Defined Contribution with 4+ years in Transaction Operations.
Degree from a recognized university.
Intermediate Excel and basic knowledge of MS Access required.
Flexible to work in US shift.
Experienced operations manager with proven leadership in transaction operations within Defined Contribution domain.
Strong analytical and problem-solving skills demonstrated by leading quality improvement and special projects.
Comfortable managing stakeholder relationships and participating in North American leadership communications.