Staff - Swift Operations
StoneX Group Inc. (company site, opens in a new tab)4–5 yrsPuneOn-siteDirect career pageEst. 12–18 LPA
Posted on 2 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own administration, monitoring, and maintenance of SWIFT components and payment application XMH to ensure service stability and incident resolution.
- Lead Level 2 technical support including troubleshooting, root cause analysis, major incident participation, and problem management in payment processing environment.
- Manage controlled application/infrastructure changes, compliance with SWIFT security programs, and continuous operational improvements including automation and monitoring.
Minimum Requirements
- Bachelor's degree in Computer Science, IT, Engineering, or related discipline.
- 4 to 5 years' experience in Level 2 application or production support in banking, payments, or financial services.
- Experience supporting high-availability, business-critical production services including major incident resolution.
- Certifications in SWIFT, ITIL, Linux, or databases are advantageous but not mandatory.
Ideal Candidate Profile
- Experienced in handling SWIFT infrastructure components and payment applications with strong domain and technical troubleshooting skills.
- Proficient in ITIL processes and collaborative incident, problem, and change management across cross-functional teams.
- Able to drive controlled deployments, compliance adherence, and improvements in operational efficiency in complex financial IT environments.