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Tier-1 brand, metro location, popular mid-level SRE title, and broad skillset increase applicant competition.
Core SRE skills (Kubernetes, AWS, observability) are transferable, but ITIL and finance context add domain specificity.
Explicit 3–6 year requirement, mandatory Kubernetes/Jenkins/Datadog/Splunk skills and shift/on-call make filters strict.
Provide 2nd level support and troubleshooting for production applications running on Unix/Linux environments with Apache, Nginx, Tomcat, ensuring high availability and performance.
Manage application deployments, server build-outs, and environment validation tasks within a cloud-native microservices architecture using AWS, Docker, Kubernetes, Jenkins, DataDog, and Splunk.
Participate in on-call rotations and identify process improvements and automation opportunities to streamline support procedures and reduce triage time.
3-6+ years of relevant experience in Unix/Linux application support, cloud platforms (AWS), containerization (Docker, Kubernetes), and ITIL processes (Incident and Change Management).
Mandatory skills: Unix scripting, experience supporting applications on WebSphere or Windows IIS or Tomcat, proficiency in Jenkins, DataDog, Splunk, and Python scripting.
Educational qualification: B.E or MCA degree.
Location: Bangalore (EGL) with shift timings 7AM to 8PM IST over 8-hour working shifts.
Proven expertise in troubleshooting and supporting enterprise-scale web applications with strong Unix/Linux and cloud-native technology skills.
Comfortable operating in fast-paced environments balancing project work with interrupt-driven tasks, and adaptable to working in on-call rotations and flexible shifts.
Experience in streamlining support processes through automation and evaluating new tools to improve operational efficiency in production support services.