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Senior, niche Salesforce architect role with remote flexibility increases applicant pool but requires specialized skills.
Core Salesforce architecture skills transferable, but Field Service and industry expertise raise specificity.
Extensive mandatory Salesforce technical skills and architecture experience required.
Lead end-to-end Salesforce solution architecture focusing on Service Cloud and Field Service Lightning for scalable, enterprise-grade CRM capabilities.
Design and implement Salesforce automations, integrations, and security to optimize case management, field service operations, data quality, and support workflows.
Collaborate with cross-functional teams to translate complex business processes into technical solution designs, manage deployment, and provide ongoing production support.
Strong expertise in Salesforce platform including Service Cloud, Field Service Lightning, Apex programming, Lightning Web Components, and integrations.
Experience in requirement gathering, solution architecture, technical design, configuration, and Salesforce development.
Work Experience Required: Not explicitly mentioned in the JD.
Certifications are good to have but not mandatory (Salesforce Admin, Platform Developer, Service Cloud Consultant, Field Service Consultant, Platform App Builder, Application/System Architect).
Technically strong architect with combined functional and technical expertise specifically in Salesforce Service Cloud and Field Service Lightning solutions.
Experienced in leading large-scale CRM implementations with deep knowledge of enterprise IT standards, governance, and scalable Salesforce architectures.
Skilled at bridging business process understanding with technical delivery, capable of managing cross-team stakeholder engagement and complex multi-industry solutions.