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Strong employer brand but senior, niche quantitative research and agency+client-side experience limits applicant density.
Core quantitative research skills are transferable, though financial services and agency experience increases domain specificity.
Explicit 7–12 years plus mandatory Qualtrics, statistical and agency/client-side experience enforces strict screening.
Lead end-to-end quantitative customer and market research projects including designing, programming, launching, monitoring, and analysing surveys.
Collaborate with internal stakeholders and external research agencies to deliver actionable insights supporting business decisions.
Support qualitative research activities and proactively address emerging business questions through research initiatives.
7–12 years of experience in primary customer research with strong quantitative focus and working knowledge of qualitative methods.
Experience includes leading research agencies (e.g., Kantar, Ipsos, Nielsen) plus at least 3 years client-side experience.
Practical expertise with Qualtrics for survey design, logic, analysis, and reporting.
Proficiency with statistical and data analysis tools such as SPSS, Excel (advanced), R, and experience managing vendor relationships and research project lifecycles.
Experienced in managing large-scale, complex quantitative research projects independently across clients and agencies.
Strong analytical skills to interpret complex datasets and deliver clear, structured insights and presentations to senior leadership.
Comfortable working in a collaborative environment with diverse business stakeholders, balancing multiple projects simultaneously, and integrating qualitative and quantitative research methods.