Sr. Operations Manager
Novartis (company site, opens in a new tab)7+ yrsHyderabadOn-siteDirect career pageEst. 18–30 LPA
Posted on 2 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own end-to-end operational responsibility for complex, globally deployed software applications including onboarding, upgrades, support, and decommissioning.
- Ensure application stability, security, compliance, performance, and disaster recovery while managing incidents, releases, vulnerabilities, and cross-team dependencies.
- Drive operational excellence and continuous improvement through automation, SLA/KPI monitoring, vendor and stakeholder management, and ensure alignment with enterprise standards.
Minimum Requirements
- Bachelor's degree in technology or scientific domain; Graduate/Postgraduate preferred.
- 7+ years of experience in IT operations or software development within complex business environments.
- Experience with IT Service Management (ITSM), incident/problem/change management, cloud environments (AWS/Azure), and DevOps tools.
- Location: Hyderabad, India (Hybrid work model).
Ideal Candidate Profile
- Experienced in managing globally deployed, high-impact software applications in regulated or scientific research environments.
- Strong expertise in operational governance, risk management, and compliance especially in drug discovery or life sciences domain.
- Skilled in coordinating across internal teams and external vendors, with a focus on measurable business value delivery and continuous operational improvement.