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Niche satellite NOC expertise and senior 10+ years reduces applicant density.
Highly domain-specific satellite NOC and VSAT expertise limits cross-industry transferability.
Mandates 10+ years satellite experience, VSAT and MEO/GEO expertise, and ITIL knowledge.
Lead the Chennai NOC for Cruise services ensuring SLA/OLA adherence, incident and change management, and continuous service improvement in a 24/7 environment.
Own incident lifecycle including logging, escalation, updates, RCA, and post-incident reviews with structured feedback to improve operational processes.
Manage shift operations, monitor performance metrics and dashboards, mentor NOC engineers, and drive automation initiatives to improve efficiency and resilience.
Bachelor of Engineering in Telecommunications, Information Technology, or related field.
10+ years of experience in satellite or wireless communications industry with operational support of MEO and GEO satellite services.
Experience in 24/7 operations, incident management, and hands-on experience with VSAT platforms and ground segment systems.
Strong knowledge of monitoring systems, ticketing tools, operational processes; ITIL knowledge or certification preferred.
Experienced leader adept at managing large-scale 24/7 Network Operations Centers with direct operational ownership and decision-making authority.
Deep domain expertise in satellite communications including VSAT, MEO, GEO platforms and ground systems supporting real-time incident and change management.
Strategic thinker focused on operational stability, continuous process improvement, and driving automation and resilience in complex satellite network services.