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Reputable employer, metro location, common early-career HR role and 1-3 year band increase competition.
HR operations skills are broadly transferable, though Workday/ServiceNow experience adds moderate industry specificity.
Explicit 1-3 years, Workday/ServiceNow, and advanced Excel requirements make screening strict.
Manage and resolve employee HR queries using Workday for hire-to-retire transactions and ServiceNow for case management.
Identify and implement process improvements and automation opportunities to enhance efficiency and accuracy in HR operations.
Develop and manage HR reports and dashboards using advanced Excel skills, supporting internal teams and leadership data requests.
1-3 years of experience in HR Operations, Shared Services, or Client/Customer Service roles.
Proficiency in Workday transactions and ServiceNow or similar case management systems.
Strong Excel skills including advanced formulas, VLOOKUP, Pivot Tables; Macros preferred.
Bachelor’s or master’s degree in HR, Business Administration, or related field; role is onsite in Navi Mumbai (Vashi).
Experienced in executing end-to-end HR operations within a shared services/global HR environment supporting multiple stakeholders.
Comfortable working with HRIS systems and AI-driven tools for data-driven decision-making and process automation.
Analytical and process-focused individual capable of driving reporting accuracy and operational efficiencies across HR functions.