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Mid-level metro role with generic title; ServiceNow specialization reduces broad applicant competition.
ServiceNow platform expertise transfers across industries but requires specific platform experience.
Mandatory 4+ years and specific ServiceNow platform skills make shortlisting strict.
Develop and support ServiceNow applications including ITSM, ITAM, ITOM modules, Service Catalog, Service Portal, and system integrations.
Implement integrations and workflows on the ServiceNow platform using Flow Designer, Integration HUB, REST APIs, and legacy workflows.
Provide 2nd level support for ServiceNow, handle incident resolution, assist in releases, upgrades, and perform peer reviews of code and designs.
Minimum 4 years of related experience in ServiceNow development or similar roles.
Bachelor's degree preferred or equivalent experience.
Experience with ServiceNow configuration, scripting, and platform capabilities including Flow Designer, Integration HUB, and REST.
Not explicitly mentioned: Notice period requirement or strict location constraints; hybrid work model with 3 days onsite (including Tuesdays and Wednesdays).
Experienced in end-to-end ServiceNow development and support within ITSM/ITAM/ITOM environments.
Ability to collaborate across onshore and offshore teams, with strong communication and process management skills.
Demonstrates ownership and accountability for quality through testing, documentation, and customer-focused delivery.