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Generalist sales/account role with broad requirements and common title, moderate competition despite weaker employer brand.
Account management and sales skills are broadly transferable across industries and roles.
Requires sales/account management experience but no explicit years or certifications, moderately selective.
Act as primary liaison for client issues and ensure client needs are addressed promptly.
Develop and maintain long-term client relationships to identify upsell, cross-sell, and renewal opportunities.
Collaborate with internal teams to create proposals and generate regular progress reports for clients and leadership.
Prior professional experience in sales or account management.
Strong written and verbal communication skills.
Excellent organizational skills with attention to detail.
Ability to manage multiple responsibilities simultaneously.
Experienced in client relationship management with a focus on retention and growth.
Comfortable working cross-functionally with delivery and internal teams to meet client needs.
Proactive in identifying and communicating sales opportunities within existing accounts.