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Tier-1 employer and mid-level experience attract applicants, but niche IAM tooling and certifications limit candidate pool.
High due to specialized IAM/PAM tooling, certification expectations, and compliance-focused operations experience.
Explicit 5–8 years plus required IAM tool expertise and certifications makes shortlisting highly strict.
Own end-to-end delivery and operational support of Identity and Access Management (IAM) capabilities including Identity Governance & Administration (IGA), Privileged Access Management (PAM), and Access Management (AM) across enterprise client environments.
Lead incident, problem, and change management for IAM services following ITIL practices, including handling L3 escalations and major incident responses.
Design, automate, and continuously improve IAM processes and tooling, including scripting-based automation, platform upgrades, application onboarding, and governance compliance to ensure audit readiness.
Bachelor's or Master's degree required.
5 to 8+ years of hands-on experience in IAM implementation and operational support.
Mandatory experience with IAM tools like SailPoint IIQ/ISC, CyberArk, Delinea, Okta, Ping or equivalent.
Familiarity with scripting languages (PowerShell, Python, Ruby) and ITSM tools like ServiceNow and Jira.
Experienced IAM engineer capable of managing complex IAM environments including IGA, PAM, and AM platforms with strong technical and operational expertise.
Demonstrates ability to lead incident management and execute automation/continuous improvement initiatives in cyber managed services.
Comfortable working in a regulatory compliance and audit-driven environment supporting enterprise-level clients with cross-functional collaboration.