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Strong bank brand and generalist operations role with early-career requirement increases candidate competition.
Payments operations expertise (SWIFT, ACH) is highly banking-specific, limiting cross-industry transferability.
Explicit 2+ years operations experience requirement sets moderate shortlisting filters.
Support Operations in managing complex business, operational, and customer support initiatives to enhance team performance.
Resolve escalated issues using technical expertise and provide subject matter expertise to staff and colleagues on policies and procedures.
Collaborate with internal customers and leaders, exercise independent judgment, and interpret compliance requirements within Operations.
Minimum 2+ years of operations support experience or equivalent via work, training, military, or education.
Technical expertise in handling escalated operational issues and business support initiatives.
Experience or knowledge in SWIFT ISO 20022, wire transfers, and ACH is desired.
Notice period: Immediate joiner preferred.
Experienced in complex operational support environments with accountability for business process improvement and issue resolution.
Comfortable operating with independent judgment and providing guidance on compliance and procedural matters.
Familiarity with banking transactions, particularly SWIFT ISO 20022, wire transfers, and ACH operations.