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Niche enterprise Microsoft 365 role but metro locations and established employer create medium competition.
Skills are transferable across industries but enterprise-scale regulated experience increases domain specificity.
Explicit 7+ years, mandatory Microsoft 365 enterprise admin skills, and certifications make shortlisting highly strict.
Administer and support Microsoft 365 messaging and collaboration platforms including Exchange Online, limited on-premises Exchange, Proofpoint Email Security Gateway, Microsoft Teams, SharePoint Online, OneDrive, and Microsoft 365 Apps.
Coordinate and provide technical guidance for partner-led migrations, platform changes, and Microsoft 365 application integrations including Entra application registrations and Microsoft Graph.
Operate and improve enterprise messaging and collaboration services by resolving incidents, managing changes, supporting audits, automating workflows, and mentoring junior team members.
Bachelor’s degree in IT, Computer Science, Engineering, or equivalent practical experience.
7+ years hands-on experience administering Microsoft 365 messaging and collaboration services in a large enterprise (15,000+ users).
Experience with Exchange Online and Exchange Server focusing on SMTP relay and hybrid dependencies, plus advanced troubleshooting of Outlook, mail flow, and email authentication protocols.
Must work US business hours (shift 5 PM - 2 AM or 6 PM - 3 AM).
Experienced in enterprise-scale Microsoft 365 administration including Teams, SharePoint Online, and email security gateways like Proofpoint or Mimecast.
Skilled in IT service management processes and familiar with tools such as ServiceNow and automation via PowerShell and Microsoft Graph.
Able to collaborate with application owners and external partners on complex platform integrations, migrations, and compliance requirements in regulated environments.