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Popular senior engineering title but CRM platform specialization (Dynamics/Salesforce) and enterprise focus limit applicant density.
Niche CRM architecture and enterprise integration expectations make skills less transferable across unrelated industries.
Requires deep Dynamics365/Salesforce architecture, integrations, and security expertise, creating strict mandatory filters for candidates.
Design and deliver scalable enterprise solutions using Microsoft Dynamics 365 CRM and Salesforce platforms.
Architect and oversee CRM solutions covering sales, service, field operations, and integration with ERP and other enterprise systems.
Produce enterprise architecture artifacts and collaborate with vendors to align CRM capabilities within the overall technical ecosystem.
Deep expertise in Microsoft Dynamics 365 CRM, especially Sales and Field Service modules.
Strong experience with Salesforce Sales Cloud and Service Cloud platforms.
Proven ability to design CRM integrations with ERP, supply chain, marketing automation, and e-commerce systems.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing end-to-end CRM architecture across multiple industries (manufacturing, retail, healthcare, financial services).
Skilled in Agile delivery and DevOps practices including CI/CD pipelines for CRM customization and extension.
Strong background in security and compliance within CRM ecosystems, and developing enterprise-level architecture artifacts.