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Tier-1 employer, mid-level experience requirement, and Bengaluru metro increase applicant competition.
Requires enterprise-security and cross-platform research experience, limiting transferability across industries.
Explicit years, portfolio requirement, and enterprise-security research experience make screening stringent.
Lead UX research strategy and execution for Access Management products across multiple OS platforms (Windows, macOS, Linux, iOS, Android) in India.
Build and manage a dedicated user panel for key personas to gain deep customer insights and empathy.
Integrate AI tools to automate operational research tasks, enabling focus on strategic analysis and collaboration with global EPD teams.
4+ years of UX research experience in enterprise/B2B product environments, or Master's/PhD in HCI, Psychology, Anthropology, Sociology, or related field with 2+ years experience.
Experience researching desktop and mobile applications across macOS, Windows, iOS, or Android.
Demonstrated user research in complex, technical B2B, enterprise, security, or developer-facing domains.
Role location: Bengaluru, Karnataka, India (Hybrid).
Proven ability to independently translate ambiguous technical and business challenges into actionable research plans across multiple products.
Experience working with globally distributed teams (US/APAC time zones) with strong asynchronous communication skills.
Expertise applying mixed research methodologies and connecting user insights to business metrics and product adoption in security or identity domains.