System Operator for Japanese Skills
Kyndryl (company site, opens in a new tab)6+ yrsGurugramOn-siteDirect career pageEst. 12–20 LPA
Posted on 2 Sept
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Job description
Structured overview of role & requirements
About This Role
- Analyze and solve technical issues in IT systems for clients, including testing, modifying, automating, and integrating systems.
- Engage in long-term strategic planning of IT infrastructure and operational execution across multiple platforms.
- Manage client communication and expectations, ensuring timely solutions and identifying technical and timeline risks early.
Minimum Requirements
- At least 6 years of experience in a similar IT or technical role.
- Fluent Japanese (JLPT N3 or above) and English proficiency, both written and verbal, including translation and interpretation skills.
- Proficiency in IT systems including networks, hardware, software, troubleshooting, and experience with IT service management tools such as ServiceNow or Jira.
- Hands-on experience with SCRUM or Project Management methodologies.
Ideal Candidate Profile
- Experienced working with Japanese clients or in multicultural teams, capable of managing cross-cultural communication.
- Skilled in client-facing roles that require managing expectations and delivering timely solutions effectively.
- Interested in continuous growth towards roles such as Architect or Distinguished Engineer, and open to learning cloud technologies and certifications.