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Large multinational brand, mid-level generalist QA role in metro with broad skillset increases competition.
LMS, SCORM/xAPI and L&D Shared Services focus makes the role less transferable across industries.
Explicit 5-8 years plus mandatory QA, LMS, analytics and tooling skills make hiring filters strict.
Ensure quality, compliance, and effectiveness of learning solutions and operational processes in L&D Shared Services.
Conduct quality reviews, manual testing, audits, and data analysis of learning content, LMS platforms, and digital learning solutions.
Develop quality dashboards and reports, drive root cause analysis, recommend improvements, and mentor junior team members.
Graduate or Postgraduate degree from a recognized university.
5-8 years of experience in Quality Assurance, Learning Quality, Process Excellence, Data Analytics, or Learning Operations.
Experience with LMS, digital learning solutions, manual testing, defect management, and data analysis tools like Power BI or Tableau.
Specialized skills including Python, R, SAS, SCORM, xAPI, Agile/Scrum methodologies, and strong stakeholder management.
Experience operating in L&D Shared Services or Learning Operations with strong cross-functional stakeholder engagement.
Proficient in quality assurance frameworks, root cause analysis, continuous improvement, and manual testing of learning technologies.
Skilled in data analytics and visualization to generate actionable business insights using tools like Power BI, Tableau, Python, or R.