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Metro and mid-level training title attract candidates, but US-RCM specialization reduces the candidate pool.
Requires US healthcare RCM domain expertise, limiting transferability across industries.
Explicit 4+ years RCM plus mandatory AR/Denials/Cash posting and US healthcare experience creates strict shortlisting filters.
Lead development and delivery of training for Revenue Cycle Management (RCM) processes including Accounts Receivable, Denials Management, Cash Posting, and Billing.
Collaborate with content experts and Subject Matter Experts to create and maintain learning materials and ensure accuracy of training content.
Manage training projects, mentor associates on eLearning skills, and utilize learning management systems to track and implement online training programs.
4+ years of experience in Revenue Cycle Management (RCM) with expertise in AR, Denials, Cash Posting, Billing, and end-to-end RCM cycle (U.S Healthcare).
Prior experience in roles such as Process Trainer, Process Coach, SME, QA Analyst, or Senior AR.
Graduate in any discipline from a recognized educational institute.
Work Location: Gurgaon & Hyderabad; Work Mode: Work From Office.
Experienced in hands-on training and coaching within healthcare revenue cycle functions, particularly U.S. healthcare billing and collections.
Capable of managing multiple training projects with attention to timelines, quality standards, and resource allocation.
Comfortable working closely with subject matter experts to translate complex RCM workflows into effective learning modules.