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Strong employer brand and common early-mid L&D role increases applicant density.
L&D skills transferable across industries but hospitality-specific knowledge moderately valued.
Explicit minimum experience and mandatory L&D skills increase filter rigidity.
Design, develop, and implement comprehensive training programs for hotel team members aligned with corporate goals and industry standards.
Monitor team and departmental performance trends, conducting reviews and developing action plans with stakeholders to enhance training outcomes.
Manage training records, budgets, and department-specific training initiatives while supervising and coaching the training team to maintain a productive work environment.
Minimum 3 years of experience in Learning & Development or HR with proven skills in designing, delivering, and evaluating training programs.
Degree preferred in Human Resources, Organizational Development, Hospitality Management, or related field.
Proficiency with Learning Management Systems (LMS), digital training tools, Microsoft Office, and knowledge of instructional design and adult learning principles.
Work Experience Required: Minimum 3 years in L&D or HR.
Experienced in managing cross-functional training projects within hospitality or similar service industries with measurable impact on performance.
Skilled in instructional design and modern learning methodologies including e-learning and blended learning.
Demonstrated ability to lead training teams and collaborate with multiple departments to assess and address performance improvement needs.