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Job Description
Structured overview of role & requirementsAbout This Role
Provide 24/7 production support for cloud and infrastructure operations including IIS, Windows Server, and .NET applications.
Manage rotational shifts alternating weekly between morning, afternoon, and night shifts.
Engage with third parties and vendors for issue resolution and service coordination.
Minimum Requirements
3-5 years of relevant experience in cloud & infrastructure operations support.
Working knowledge of IIS, Windows Server, Windows-based applications, and .NET applications.
Experience with 24/7 production support and rotational shifts.
Work Experience Required: 3-5 years; Location: Hyderabad, India.
Ideal Candidate Profile
Comfortable working in rotational shifts covering mornings, afternoons, and nights.
Familiarity with ticketing tools like ServiceNow and basic understanding of banking domain preferred.
Capable of effective communication to coordinate with external vendors and third-party stakeholders.