Analyst-Cloud & Infra Operations
Birlasoft (company site, opens in a new tab)3–5 yrsHyderabadOn-siteDirect career pageEst. 5–8 LPA
Posted on 1 Sept
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Job description
Structured overview of role & requirements
About This Role
- Provide 24/7 production support for cloud and infrastructure operations including IIS, Windows Server, and .NET applications.
- Manage rotational shifts alternating weekly between morning, afternoon, and night shifts.
- Engage with third parties and vendors for issue resolution and service coordination.
Minimum Requirements
- 3-5 years of relevant experience in cloud & infrastructure operations support.
- Working knowledge of IIS, Windows Server, Windows-based applications, and .NET applications.
- Experience with 24/7 production support and rotational shifts.
- Work Experience Required: 3-5 years; Location: Hyderabad, India.
Ideal Candidate Profile
- Comfortable working in rotational shifts covering mornings, afternoons, and nights.
- Familiarity with ticketing tools like ServiceNow and basic understanding of banking domain preferred.
- Capable of effective communication to coordinate with external vendors and third-party stakeholders.