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Mid-level DevOps support in major metros at a known consultancy with broad skill requirements attracts high competition.
Core DevOps and production-support skills are broadly transferable across industries; domain knowledge is optional.
Minimum four years plus mandatory AWS, Snowflake, schedulers, RDBMS and Python creates strict shortlisting filters.
Provide L1 to L3 support for Post Trade Processing applications including Middle-Office, back-office, and Settlements.
Manage incident, problem, and service requests ensuring timely resolution and escalate as needed in collaboration with SMEs.
Oversee application/system monitoring, change management, release management, fail-over, disaster recovery, and operational activities to maintain service quality and minimize business impact.
Minimum 4 years of experience in Production Support, DevOps, or SRE roles.
Proficiency with AWS, Snowflake, scripting in Python, RDBMS (Oracle, MS SQL Server, Sybase), and batch job schedulers (TWS/Autosys).
Experience with operating systems Windows and UNIX.
Work Experience Required: Minimum 4 years in related support or DevOps roles.
Experienced in supporting Post Trade Processing applications in capital markets or related financial services environments.
Comfortable working independently and coordinating with multiple stakeholders and SMEs for incident resolution and operational improvements.
Familiar with incident management processes and operational best practices in enterprise support environments.