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Niche ServiceNow skillset and certifications reduce applicants, but Bengaluru metro and mid-level amplify competition.
Platform-specific ServiceNow expertise transfers across industries but remains technology-specific, so moderate sensitivity.
Mandatory 4+ years plus at least two ServiceNow certifications creates strict screening filters.
Maintain and upgrade the ServiceNow platform to ensure it is current and optimized.
Develop and automate business processes using workflows, scripts, and integrations on the ServiceNow platform.
Design, customize, and secure ServiceNow applications, portals, and service catalogues aligned with business needs.
Bachelor's degree in computer science, information technology, or related field.
4+ years of hands-on ServiceNow Developer experience.
At least 2 certifications from the following: Certified System Administrator, Certified Application Developer, or any Implementation Specialist (Customer Service Management, Service Mapping, Discovery, IT Service Management).
Strong understanding of IT service management and ITIL framework.
Demonstrated ability to independently manage multiple tasks and deliver high-quality, performant ServiceNow solutions.
Experienced in process automation with measurable impact on effectiveness.
Skilled in collaborating with teams and stakeholders to gain buy-in and deliver complex ServiceNow projects.