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Medium due to Tier-1 employer and metro location, despite seniority and domain-specific skill requirements.
High because loan operations and loan accounting system expertise are tightly industry-specific and banking-focused.
High because of an explicit ~10 years requirement and mandatory loan-operations domain expertise.
Oversee and ensure daily operations within Loan Servicing Unit meet SLA and compliance standards.
Supervise processing of various loan-related transactions including Deal Closing, Drawdowns, Repayments, and Reconciliations.
Lead process improvement initiatives, knowledge management, and provide team motivation and training.
Approximately 10 years of experience in Loan Operations (Bilateral, Agented, and Non-Agented).
Bachelor’s degree or equivalent education required.
Proficiency in Microsoft Excel; knowledge of loan systems like Loan IQ advantageous.
Must be willing to work from Bangalore location and support all shifts including night shifts.
Strong understanding of loan operations with ability to manage complex credit documentation and exceptions.
Experience in supervising teams and driving compliance in a high-volume, deadline-driven environment.
Comfortable handling client queries and escalating issues to onshore teams where necessary.