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Reputable global employer, mid-level DevOps title, Pune metro, and broad skill requirements increase competition.
Technical DevOps skills are transferable, but enterprise middleware and database specifics increase industry bias.
Explicit 3–7 years plus mandatory AWS, Linux, ELK, Zabbix, database and on-call experience increases filter strictness.
Provide Level 2 support and incident management for Puma platform hosted on AWS with technologies including Linux/Windows servers, Java, Tomcat, ActiveMQ, NGINX, ELK stack, and Oracle/SQL Server databases.
Conduct root cause analysis, post-maintenance validation, and coordinate with multiple teams to ensure platform stability, availability, and production readiness.
Develop and maintain operational automation scripts and improve monitoring systems to support incident prevention and operational improvements.
Bachelor’s degree in Computer Science, Engineering, or related technical discipline (or equivalent practical experience).
3 to 7 years of experience in Level 2 application/platform/DevOps-oriented support roles.
Hands-on experience with AWS (EC2, storage, basic networking), Linux (RHEL), Windows Server troubleshooting, Java application support, Apache Tomcat, ActiveMQ, ELK stack, Zabbix or similar monitoring tools, Oracle and SQL Server databases.
Experience in incident handling, root cause analysis, post-patching validation, and scripting in Shell and/or Python.
Experienced in supporting critical enterprise platforms with strong operational ownership including root cause analysis and incident prevention.
Comfortable working with multiple technologies in cloud and on-premises environments, collaborating across DevOps, Operations, and Development teams.
Capable of independently managing alerts, multitasking across incidents, and documenting operational procedures for knowledge transfer and go-live readiness.