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Mid-level, popular account manager role at a known SaaS brand in a metro market drives high competition.
Role requires SaaS solution-selling experience and CX domain expertise, reducing cross-industry transferability.
Explicit 3–6 years requirement plus mandatory SaaS selling and proven quota track record makes shortlisting stringent.
Manage and grow a portfolio of key accounts to drive adoption and revenue from Freshworks suite solutions.
Achieve quarterly revenue targets through upsell, cross-sell, and maintaining a 4x sales pipeline.
Lead complex deal negotiations and develop Customer Success Plans delivering measurable ROI and long-term C-suite relationships.
3–6 years of sales experience, with at least 2 years in SaaS or solution-based selling.
Proven record of account growth and meeting sales quotas in SMB and Mid-Market segments.
Bachelor’s or Master’s degree preferred (not strictly mandatory).
Ability to work shifts as per territory requirements.
Strong consultative selling skills with expertise in customer success and value realization.
Experience engaging with VP and C-level stakeholders to build strategic business relationships.
Familiarity with CRM, EX, CX technologies and comfortable with remote sales presentations and virtual engagements.