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Metro mid-level role with moderate brand, but niche healthcare UX research reduces applicant density.
Healthcare-focused qualitative research increases domain specificity, moderately limiting cross-industry transfers.
Explicit 3-year minimum, mandatory qualitative research skills, and healthcare preference tighten shortlisting.
Lead end-to-end qualitative research in healthcare involving patients, doctors, nurses, and pharmacists to uncover latent needs and user behaviors.
Translate complex clinical field data into actionable insights, personas, journey maps, and strategic design directions.
Collaborate cross-functionally to validate concepts and communicate findings through visual storytelling to influence product and service innovations.
Minimum 3 years of professional experience in qualitative user design research.
Bachelor's degree in Design, Psychology, or related behavioral, social science, or life science disciplines.
Proficient in qualitative research methods such as fieldwork, ethnography, thematic analysis, and synthesis frameworks.
Work Experience Required: At least 3 years conducting qualitative user design research in relevant domains.
Experienced working in unstructured research environments focused on healthcare and life sciences domains.
Prior exposure to pharmaceutical, life sciences, MedTech, or healthcare-related projects, especially chronic disease management or clinical workflows.
Experienced collaborating with multidisciplinary teams including UX/UI designers and business leaders to drive product innovation based on research insights.