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Strong employer brand plus generalist KAM role increases applicant competition to medium.
B2B account management skills transfer across industries but payments domain adds moderate specialization.
Explicit 1–4 year requirement and domain-specific merchant experience make filters moderately strict.
Manage and grow a portfolio of key merchant accounts focusing on merchant activation and increasing payment volumes across UPI, QR, Soundbox, and EDC.
Identify and cross-sell additional products such as Merchant Loans, Insurance, and value-added services to increase revenue.
Achieve monthly sales, revenue, and activation targets while monitoring merchant performance and reducing churn.
1–4 years of experience in Key Account Management, B2B Sales, FinTech, Banking, Payments, Telecom, or FMCG.
Graduate degree in any discipline required; MBA is an added advantage.
Proficient in MS Excel and CRM tools, with strong communication, negotiation, and relationship management skills.
Work Experience Required: 1–4 years; Notice period: Not explicitly mentioned in the JD.
Experienced in merchant acquiring or digital payments with understanding of UPI, QR, POS/EDC, and Soundbox solutions.
Capable of analyzing merchant performance data to identify growth and retention opportunities.
Operates well in a target-driven environment with strong stakeholder management and problem-solving skills.