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Tier-1 brand, metro location, common mid-level operations title create high applicant competition.
Requires payments operations experience (SWIFT/ACH), so industry-specific skills reduce transferability.
Explicit 2+ years requirement plus payments (SWIFT/ACH) experience yields moderate shortlisting strictness.
Support Operations by handling complex business, operational, and customer support initiatives to enhance team performance.
Apply technical expertise in SWIFT ISO 20022, wire transfers, and ACH, resolving escalated issues and providing subject matter expertise.
Collaborate with peers and management to interpret policies, resolve issues, and implement process improvements within Operations.
Minimum 2 years of operations support experience or equivalent through work experience, training, military experience, or education.
Technical knowledge of SWIFT ISO 20022, wire transfers, ACH desired.
Immediate joiner preferred.
Work Experience Required: Minimum 2 years of operations support experience or equivalent.
Experienced in managing complex operational support tasks with independent judgment under guidance from leaders.
Technical proficiency in payments and transaction processing domains such as SWIFT ISO 20022 and ACH.
Able to interpret policies, provide guidance, and collaborate effectively within a structured risk and compliance-driven environment.