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Tier-1 brand and metro location increase competition, but Salesforce-procurement specificity narrows applicant pool.
Salesforce platform skills transfer across industries, but procurement domain expertise makes fit moderately industry-sensitive.
Mandatory Salesforce admin certification plus specific procurement and service-cloud experience makes screening stringent.
Own the governance and design changes of Salesforce template solutions to meet global business needs.
Translate complex business requirements into simplified solution designs, including preparation of functional specifications and user training materials.
Support solution incident investigation, root cause analysis, and act as Solution Integration Lead for specific projects ensuring robust testing scenarios.
Bachelor's degree in computer science, engineering, technology, or similar education background.
Salesforce admin certification is mandatory with strong knowledge and experience in Salesforce technology, especially service cloud functionality and configuration.
Minimum 7+ years of relevant work experience with systems and process design; at least 3+ years in system design, preferably in multi-national organizations.
No travel expected; hybrid office/remote working mode; work experience required explicitly; notice period not explicitly mentioned.
Experienced in Salesforce solution design with deep technical expertise and understanding of procurement processes and supplier interaction.
Ability to articulate complex processes to technical and non-technical stakeholders and influence collaborators globally in a virtual team environment.
Familiar with agile principles, digital adoption tools (e.g., WalkMe), and preferably knowledgeable in AI and Agentic AI technologies.