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Metro location and broad operational requirements increase applicant density, but senior experience narrows pool.
Role requires US Healthcare RCM and AR Follow-Up domain knowledge, limiting cross-industry transferability.
Explicit 7-8 years in US Healthcare RCM plus people management and domain expertise make filters strict.
Manage day-to-day operations of the Accounts Receivable (AR) Follow-Up team within US Healthcare Revenue Cycle Management (RCM).
Drive team performance to meet operational metrics for timely resolution of unpaid claims, reducing AR ageing and maximizing collections.
Lead people management including coaching, performance reviews, workforce planning, and serve as escalation point for process and client issues.
Graduate in any discipline is mandatory.
Minimum 7-8 years of experience in US Healthcare RCM with substantial AR Follow-Up experience.
At least 1-2 years of people management experience in an operational environment.
Proficiency in Microsoft Excel and performance/reporting tools.
Experienced in US Healthcare Revenue Cycle Management focused on AR Follow-Up operations and client-facing interactions.
Data-driven with strong analytical skills to monitor operational performance and implement process improvements.
Proven leadership in managing teams, resolving escalations, and driving operational excellence in a client service environment.