Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Strong Tier-1 employer, metro location, and generalist mid-level infrastructure role increase candidate competition.
Infrastructure operations skills are transferable but banking processes raise moderate domain specificity.
Mandatory 6+ years experience and CCNA-level network knowledge enforce strict filtering.
Support Service Monitoring, Level 1 and Level 2 Infrastructure Support and Change Implementation within Network and Distributed technology environments.
Manage incidents and changes to ensure timely operational service delivery across global infrastructure platforms.
Collaborate with Shift Leads, Regional leads, and multiple management teams to ensure process integration and improvement, providing technical guidance to junior analysts.
Minimum 6+ years of Technical Operations/Support experience.
Network technical knowledge at CCNA level is mandatory.
Experience with distributed server technologies and understanding of multilayer environments.
Education: Bachelor’s or Master’s degree preferred.
Experienced in managing technology operations within large, global infrastructure environments, particularly in network and distributed systems.
Capable of acting as a technical advisor and coach to junior staff, demonstrating strong problem-solving and organizational skills.
Comfortable working under tightly controlled operational procedures with a focus on continual growth and process optimization.