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Strong employer brand, mid-level generalist role in Bangalore with common sysops skillset.
Core SRE/sysops skills are transferable but banking compliance raises domain specificity.
Explicit 5+ years requirement plus mandatory sysops tools and incident management experience.
Lead and consult on complex systems and network infrastructure initiatives within Systems Operations.
Analyze and resolve escalated technical support issues impacting core business systems with consideration of alternatives and system improvements.
Make technical decisions on system changes and collaborate with engineering and management teams to drive initiatives and resolve support challenges.
5+ years of Systems Engineering or Technology Architecture experience or equivalent through work, training, military, or education.
University degree (B.E. / B.Tech) in Technology required.
Hands-on experience with Windows/Linux OS, Oracle database, and tools such as Splunk, App Dynamics, Grafana, Autosys.
Experience with Incident & Problem Management processes and tools like Service Now.
Experienced in proactive incident and problem management ensuring SLA adherence and business continuity.
Skilled at coordinating releases, performing health checks, and managing escalated production support incidents including Major Incident Management (MIM).
Familiarity with Site Reliability Engineering (SRE) practices and process automation, with ability to document SOPs and report on production metrics.