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Common operations title, mid-level experience band, and metro location increase applicant competition.
RCM and denial management are healthcare-specific skills, limiting cross-industry transferability.
Explicit 2–4 years plus required RCM/denial experience creates moderate filtering for relevant candidates.
Manage day-to-day AR calling activities to ensure timely patient or payer follow-up and maintain operational consistency.
Oversee denial management by identifying denial causes, progressing cases appropriately, and coordinating with internal partners to resolve escalations.
Analyze trends in AR calling and denials, maintain audit-ready documentation, report activity metrics, and use AI-enabled tools to support workflows while ensuring final operational decision-making.
2–4 years of experience in healthcare operations, RCM, or related claims/AR workflows.
Proficient in MS Office tools (Excel, Word); practical experience in AR Calling and denial management workflows.
Working knowledge of RCM concepts, ability to maintain accurate documentation and adhere to SOPs in a time-sensitive environment.
Willingness to work in a hybrid model from Chennai, India; Work Experience Required: 2–4 years.
Experienced in healthcare revenue cycle management with strong operational execution and accuracy in AR calling and denial workflows.
Analytical and detail-oriented with ability to identify trends and propose process improvements for operational consistency and compliance.
Comfortable working with AI-enabled tools and operational systems, maintaining audit-ready records and reporting to management.