Vice President, Enterprise Technology Command Center, Major Incident Manager, DTI Site Reliability Engineering
DBS Bank (company site, opens in a new tab)15+ yrsHyderabadOn-siteDirect career pageEst. 60–95 LPA
Posted on 2 Sept
Reach people at DBS Bank
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at DBS Bank you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own end-to-end management of major incidents impacting DBS technology services, focusing on rapid restoration and minimal business impact.
- Lead cross-functional teams (SRE, development, infrastructure, operations) during major incidents ensuring effective communication and resolution.
- Drive continuous improvement in incident response processes, including compliance with regulatory requirements and implementation of SRE best practices.
Minimum Requirements
- 15+ years in IT Operations, Incident Management, or Site Reliability Engineering within large-scale enterprises, mandatory financial services experience.
- Strong knowledge of IT infrastructure, cloud platforms (AWS, Azure, GCP), and incident management/monitoring tools (e.g., ServiceNow, PagerDuty, Grafana, Splunk).
- Ability to lead major incidents with cross-functional teams and communicate effectively with senior management and stakeholders.
- Location requirement: Hyderabad - DTI Skyview SEZ.
Ideal Candidate Profile
- Experienced leader accustomed to managing high-pressure major incident resolutions within regulated financial services.
- Deep understanding and application of SRE principles including automation, observability, and operational excellence.
- Proactive in driving operational resilience improvements and continuous incident management enhancements in large enterprise environments.