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Senior, niche banking SRE role at a major bank reduces applicants despite strong brand.
Requires banking/regulatory incident management and SRE expertise, limiting cross-industry transferability.
Mandatory 15+ years, banking/regulatory experience, and leadership make shortlisting highly strict.
Own end-to-end management of major incidents impacting DBS technology services, focusing on rapid restoration and minimal business impact.
Lead cross-functional teams (SRE, development, infrastructure, operations) during major incidents ensuring effective communication and resolution.
Drive continuous improvement in incident response processes, including compliance with regulatory requirements and implementation of SRE best practices.
15+ years in IT Operations, Incident Management, or Site Reliability Engineering within large-scale enterprises, mandatory financial services experience.
Strong knowledge of IT infrastructure, cloud platforms (AWS, Azure, GCP), and incident management/monitoring tools (e.g., ServiceNow, PagerDuty, Grafana, Splunk).
Ability to lead major incidents with cross-functional teams and communicate effectively with senior management and stakeholders.
Location requirement: Hyderabad - DTI Skyview SEZ.
Experienced leader accustomed to managing high-pressure major incident resolutions within regulated financial services.
Deep understanding and application of SRE principles including automation, observability, and operational excellence.
Proactive in driving operational resilience improvements and continuous incident management enhancements in large enterprise environments.