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Tier-1 employer, metro location, and broad transformation skillset increase candidate competition moderately.
Transformation and program management skills are transferable, though sector experience may be preferred.
Explicit 15+ years and senior program management requirements enforce strict shortlisting.
Lead large, cross-division functional teams or projects with long-term organizational impact.
Drive process mapping and optimization to enhance customer experience and operational efficiency.
Develop strategy, set functional policy, establish KPIs, and report on progress against program objectives.
Bachelor's or Graduate Degree in Computer Science, Information Systems, Engineering, or related discipline, or equivalent experience.
Typically 15+ years of relevant work experience, preferably in project management, technical or customer support, or process engineering.
Preferred certifications: PMP or Prince 2 Practitioner.
Experience with Agile methodology, change management, process improvement, risk management, and project planning.
Experienced leader capable of managing complex, cross-divisional projects impacting large functions.
Strategic thinker with strong independent judgment and ability to develop innovative solutions.
Skilled in mentoring and guiding teams to realize operational and strategic objectives.