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Generalist operations role in metro location with broad logistics and vendor requirements increases applicant competition.
Logistics, vendor management, and project coordination skills are highly transferable across industries.
No explicit years but requires US-hours availability, event/vendor coordination, and confidentiality, imposing moderate filtering.
Own end-to-end logistics and coordination for qualitative engagements such as focus groups, advisory boards, workshops, online discussion boards, site visits, and UX/product labs.
Manage participant communications, travel arrangements, vendor coordination, budget tracking, and operational documentation to ensure flawless delivery of projects globally.
Serve as the operational point of contact during engagements, troubleshooting issues in real-time and ensuring adherence to confidentiality and compliance requirements.
Bachelor's degree or higher.
Proficiency in written and verbal English with professional communication across global contexts.
Comfortable working US-aligned shifts: 3:00 PM–12:00 AM IST or 6:00 PM–1:00 AM IST.
Work Experience Required: Not explicitly mentioned in the JD.
Experience in event coordination, market research operations, or logistics-heavy project management.
Familiarity with qualitative research methods including focus groups, online boards, and UX/product labs.
Comfortable working in fast-paced, deadline-driven environments supporting global teams across US, EMEA, or APAC regions with strong organizational skills and ownership mindset.