Windows Server Operations Engineer
Merck KGaA (company site, opens in a new tab)5+ yrsBengaluruOn-siteDirect career pageEst. 12–22 LPA
Posted on 1 Sept
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Reach people at Merck KGaA
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Merck KGaA you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Support and manage Windows Server, Citrix, VMware, and related global infrastructure services with Level 2 technical support handling incidents, service requests, and changes within SLAs.
- Lead advanced troubleshooting, operational efficiency through automation (PowerShell scripting), and execute server and infrastructure migrations with risk assessments and impact analyses.
- Manage problem management including root cause analysis, system health monitoring, security compliance, lifecycle management, and maintain documentation and operational standards.
Minimum Requirements
- Minimum 5 years of relevant work experience.
- Strong expertise in Windows Server OS, Active Directory, DNS, DHCP, IIS, Citrix, VMware virtual infrastructure, and PowerShell scripting/automation.
- Experience with problem management, incident management, security remediation, and audit compliance.
- Work Experience Required: Minimum 5 years explicitly mentioned.
Ideal Candidate Profile
- Experienced technical lead capable of mentoring engineers and leading infrastructure projects and major incident response.
- Proficient at driving operational excellence by reviewing and optimizing processes including automation and service quality improvements.
- Comfortable collaborating across application, infrastructure, security teams, vendors, and business stakeholders to resolve complex IT issues and lead service improvement initiatives.