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Tier-1 employer, metro location, and mid-level Windows/VMware role increase candidate competition.
Core Windows and VMware skills are transferable, but audit and life-sciences compliance raise sensitivity.
Mandatory 5+ years and specific Windows/VMware/Citrix/PowerShell plus audit focus enforces strict filters.
Support and manage Windows Server, Citrix, VMware, and related global infrastructure services with Level 2 technical support handling incidents, service requests, and changes within SLAs.
Lead advanced troubleshooting, operational efficiency through automation (PowerShell scripting), and execute server and infrastructure migrations with risk assessments and impact analyses.
Manage problem management including root cause analysis, system health monitoring, security compliance, lifecycle management, and maintain documentation and operational standards.
Minimum 5 years of relevant work experience.
Strong expertise in Windows Server OS, Active Directory, DNS, DHCP, IIS, Citrix, VMware virtual infrastructure, and PowerShell scripting/automation.
Experience with problem management, incident management, security remediation, and audit compliance.
Work Experience Required: Minimum 5 years explicitly mentioned.
Experienced technical lead capable of mentoring engineers and leading infrastructure projects and major incident response.
Proficient at driving operational excellence by reviewing and optimizing processes including automation and service quality improvements.
Comfortable collaborating across application, infrastructure, security teams, vendors, and business stakeholders to resolve complex IT issues and lead service improvement initiatives.