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Metro Bangalore and common People Operations title increase competition, while mid-tier brand tempers it.
People Operations and Shared Services skills transfer across industries but require core HR domain experience.
Explicit 8-12 years requirement plus mandatory Shared Services and HR transformation experience raises selectivity.
Oversee day-to-day People Operations delivery focusing on SLA adherence, accuracy, and service quality.
Lead Shared Services model development, end-to-end process transitions, and digital transformation initiatives within the Bangalore hub.
Monitor key operational KPIs and drive process improvements including automation and technology adoption.
8-12+ years of experience in HR/People Operations, HR Shared Services, or HR Transformation.
Degree in Human Resources, Business Administration, Organizational Development, or related field preferred.
Experience leading process transitions, service delivery, and digital transformation in People Operations.
Location: Bangalore; Work model: Hybrid; Full-time employment.
Experienced leader with proven capability in managing People Operations teams and scaling Shared Services.
Strong background in process simplification, automation, and managing cross-regional/global stakeholder relationships.
Comfortable operating in a technology-driven, continuously improving operational environment.