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Moderate due to generic HR manager title and metro location, tempered by senior 10+ years and niche PX operations focus.
Medium because HR leadership skills transfer, but PX operations and global service delivery require industry-specific experience.
High due to explicit 10+ years leadership requirement and global PX operations experience expectations.
Lead and develop a multidisciplinary team managing multiple PX domains such as performance, engagement, learning, culture, mobility, and rewards within a global hub.
Ensure high-quality, standardized, and efficient execution of PX processes aligned with global CoE frameworks to deliver a seamless employee and manager experience.
Drive continuous improvement, change management, and scaling of global PX Operations hub including governance, service delivery capabilities, and operational excellence.
10+ years leadership experience managing specialists or cross-functional teams in people or organizational development-related areas.
University degree in Human Resources, Business, Organizational Psychology, Education, or relevant field.
Experience managing multiple PX domains like performance, engagement, learning & development, culture, mobility, or related people processes.
Fluency in English; experience working in matrix or global environments; experience building service delivery organizations globally.
Experienced leader able to simplify complexity and connect day-to-day operational delivery to strategic priorities within a global matrix environment.
Proven ability to lead change and enhance employee experience at scale through collaboration with senior stakeholders and cross-functional teams.
Broad domain knowledge across several PX areas with a strategic mindset to build and stabilize high-performing global service operations.