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Niche gold-loan branch role with one strong brand amplifier, lowering competition density.
Highly domain-specific gold-loan and branch operations skills limit transferability.
Requires specific gold-loan, KYC, and branch operations expertise, so moderate shortlisting strictness.
Oversee end-to-end branch operations for gold loan processing including sourcing, appraisal, disbursement, renewals, and closures ensuring adherence to TATs and SLAs.
Manage gold custody, valuation standards, and secure storage to maintain operational and regulatory compliance in handling pledged gold.
Lead compliance, risk management, audit readiness, customer service excellence, team productivity, and provide operational reporting and business support.
Graduate degree required; preference for B.Com, BBA, or B.Sc.
MBA/PGDM or relevant certifications preferred (not mandatory).
Experience in gold loan operations, branch banking, compliance, risk management, and team handling relevant to the role (exact years not specified).
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing branch operations specifically for gold loan products with strong control over end-to-end processing and custody.
Skilled in compliance and internal audit processes, capable of driving risk mitigation and regulatory adherence reliably.
Capable of leading operational teams, managing cash and reconciliation processes, and supporting business growth through operational insights and customer service management.