Customer Partner | BFSI
Kyndryl (company site, opens in a new tab)12+ yrsMumbaiOn-siteDirect career pageEst. 30–55 LPA
Posted on 2 Sept
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Job description
Structured overview of role & requirements
About This Role
- Develop and execute strategic account plans driving long-term growth, retention, and customer success in Banking and Financial Services sector.
- Build trusted relationships with key stakeholders and lead end-to-end customer engagements from opportunity identification to post-implementation support.
- Own account performance metrics including revenue growth, renewal retention, profitability, customer satisfaction, and overall account health.
Minimum Requirements
- At least 12 years of experience including accountability for account P&L management.
- Minimum 7 years of experience managing end-to-end sales processes and driving business growth.
- Mandatory experience in Banking, Financial Services industry with proven revenue growth and risk management.
- Bachelor's or master’s degree.
Ideal Candidate Profile
- Experienced in managing and growing large banking accounts with strong account and stakeholder management skills.
- Demonstrates deep knowledge of business and technology trends relevant to BFSI and digital transformation initiatives.
- Proven ability to collaborate across cross-functional teams and act as a strategic advisor to senior customer executives.