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Niche Japanese language requirement and seniority reduce competition, while metro location and known brand increase it.
High—Japanese fluency and technical/mainframe domain skills limit cross-industry transferability.
Explicit 8–10 years, JLPT N1/N2, and interpretation plus PM requirements create high shortlisting strictness.
Serve as primary contact for assigned customers in non-technical, relationship-focused interactions.
Coordinate customer requests across internal teams to ensure timely and accurate responses.
Track and monitor customer issues, prepare updates, and support meetings with clear documentation and follow-through.
8-10 years of experience as Japanese language interpreter and translator.
Fluency in Japanese and English with JLPT N1 or N2 certification.
Proven experience in consecutive interpretation in business and technical meetings with Japanese clients.
Work Experience Required: At least 8-10 years in relevant Japanese language interpretation and translation role.
Experienced in handling complex technical terminology especially in IT and mainframe domains.
Demonstrated skill in client communication, negotiation, and adapting approaches to customer needs.
Familiarity with SCRUM or Project Management methodologies and customer support processes.